faq

How can I order a cake ?


For Wedding cakes simply fill in this form with your details and I will get back to you asap. For Birthday + occasion cakes fill in this form and I will get back to you asap. When I receive your request, I will let you know asap if I have availability for your chosen date. I will prepare a qoute and an invoice for you. You will receive a quick payment link (tikkie) on your phone. Your order will be confirmed and your date reserved when your payment/deposit has been received.




How early do I need to order?


To avoid dissapointment, please place your order at least 3 weeks before your event. Event in the next few weeks? It's always worth asking if there is still availability.




When do I need to pay?


Wedding: You can reserve the date of your wedding or event with a 50% deposit at the time of booking. The remaining 50% should be paid 6 weeks before the event. Take a look at the Algemene Voorwarden for the cancellation policy. You can find these at the bottom of every page on this website. Birthday: We request full payment when you place your order. Please note that your order is only confirmed when payment has been received and we have sent you confirmation of your order. Our Algemene Voorwarden also apply to Party-Collection orders. You can find these at the bottom of every page on this website.




Can you make gluten free cakes?


Most of our cakes can be made using a gluten free flour. However, they will be made in the same kitchen as the gluten containing cakes and we do not have seperate utensils specially for gluten free. So, if you have a small intolerance, we can help, but if you have an allergy, unfortunately, Kmcakes is not set up up to cater for you yet. Please note that we do use gluten containing products in the kitchen and therefore cannot guarantee that your cake will be free from traces. Please mention any allergies before placing your order and be aware that you are ordering, purchasing, and consuming these products entirely at your own risk.




Do you cater for other allergies?


HALAL Most of our cakes can be made Halal. Please let me know when you place your order. LACTOSE INTOLERANCE If you have a lactose intolerance, you can choose our lemon or Victoria sponge cakes. A slice of these cakes contain about 0.01g lactose. Most lactose intolerant people can consume up to 12g of lactose at a time. Please note that unfortunately none of our cakes are suitable for people with a milk protein allergy. (source https://www.healthline.com/nutrition/is-butter-dairy) All our cakes contain sugar, butter and free-range eggs. All our products are made in an environment where nuts, wheat/gluten, eggs, soya, milk, cocoa, grains, alcohol etc are used and may contain traces. If in doubt please ask. Please mention any allergies before placing your order.




Do you deliver?


Delivery prices are based on the distance from Kmcakes. An indication of prices is below: Waalre dorp € Free Aalst-Waalre +/- € 8 Valkenswaard +/- €10 Veldhoven +/- €15 Eindhoven Centre +/- €20 Eindhoven North +/- €25 Neunen +/- €25 Other locations upon request If you would prefer to collect your cake it is, of course, FREE. for larger cakes I will also set up your cake at your party location. I will deliver a cutting guide and explain to you or site personnel about cutting, storage and flavours.




What does a tasting cost?


A tasting consultation costs €35 to partially cover the cost of ingredients and time to bake the cakes. The cakes will be baked freshly for your appointment. The tasting is for 2 people. Pleae note that I only offer tastings for orders over €250




Why should I choose KMcakes?


Kmcakes are high quality inside and out. All my cakes are freshly baked for each order.

I listen to your needs and try to make a design and cake that will make you happy.

I bake everything from scratch using high quality ingredients such as free range eggs, top quality vanilla and Callebaut chocolate from Belgium. My recipes use real butter for a rich moist sponge. You will taste the difference!

When you choose a KMcake, you can enjoy:

  • Freshly baked for you.
  • Delicious flavours using the very best ingredients.
  • Baked from scratch using real ingredients.
  • Beautiful artwork.
  • The reassurance of knowing you have chosen a reliable baker who is fully registered, inspected, licensed and insured.

​KMcakes will bake a delightful confection to charm your guests




Can you work within my budget?


Of course! Most of my cakes are unique and specifically designed for each customer which makes it impossible to have one set price list. However, I try to be as transparent as possible about my pricing. On the Birthday page of this site you can see lots of photos along side the pricing Bands to guide you in your decision. If you have a budget, I'm happy to make a proposal for you that will meet your needs.




How should I store my cake?


Buttercream cakes: -Most of my buttercream coated cakes can be kept at room temperature of 20 degrees or below. If your cake contains a cream cheese buttercream and needs to be kept in the fridge, I will inform you of this.
-I do not recommend storing your cake in the fridge as this will cause the cake to dry out. -These cakes can not survive hot or sunny conditions. Please do not leave in a warm room or full sun as the cake will melt. -If you are collecting your cake in the summer, we recommend using your air-conditioned car for collection and keeping the air conditioning turned on whilst transporting the cake. Fondant cakes: -These cakes are made with a layer of ganasch and fondant which naturally preserves your cake by sealing it from the air. -These cakes are safe to store at a room temperature of below 20 degrees. These cakes are designed to be placed centre stage for your guests to enjoy for as long as possible. Your cake does not need to be kept in the fridge and infact should not be put in the fridge as the moisture will damage the surface of the fondant. -Keep out of direct sunlight or very warm places. Your cake should be eaten on the day of your event.




What is the difference between fondant and buttercream?


Fondant is a flexible paste made from sugar that can be rolled out and used to cover cakes. It is commonly seen on wedding cake as it can be carefully worked to give a perfect finish. When using fondant, a layer of chocolate ganache is applied to the cake first to build a solid base for applying the fondant. Fondant can be coloured to almost any colour and ganache can be flavoured. It is costly and time intensive which is why it is mostly seen on wedding cakes. Buttercream is a soft cream used to fill and coat the outside of cakes. At Kmcakes, you can choose a luxurious smooth light meringue buttercream or a sweet American buttercream. Buttercream can be coloured and flavoured




Do you care about animal welfare?


I only use free range (vrij-uitloop) eieren in my cakes and also offer Vegan cakes in many flavours. Look for the 'V' next to the flavour choice. Theres always more that can be done and we do our best to be aware of developments and make the best choices we can. For example a recent program KEURINGSDIENST VAN WAARDE educated the dutch that white eggs are better for the enviroment than brown eggs. We are pleased to see that the larger supermarkets also watched and are starting to stock free range (vrij-uitloop) white eggs and now also have biologische white eggs. So thats what we now use in our cakes. See the program here: https://www.npo3.nl/keuringsdienst-van-waarde/13-09-2018/KN_1701384




Is KMcakes registered for food hygiene?


YES.
KMcakes is registered at the NVWA (Nederlandse Voedsel en Waren Autoriteit)
This is obligotary for any company producting or selling food in the Netherlands. KMcakes is also registered with the NBC (Nederlands Bakkerij Centrum) We follow the Hygiene code from the NBC ensuring our food manufacture, storage and processes are all undertaken following this strict hygiene code. KMcakes takes her activities seriously and is registered with the Gemeente, and insured. KMcakes is also registered at the KVK (Kamer van koophandle) To check if any business in the Netherlands is registered, just type in their name on the KVK website here. If a company is not on this register then avoid doing business with them as they are not a real company and they are not registered with the food authouity so won't be following the all important hygiene rules to protect your's and your guest's health.





 

KMCakes

Beukenlaan 2

Waalre

(visiting by appointment only)

0634779060

info@kmcakes.nl

KVK: 68251300

BTW:NL002493941B16

My working hours are:

9:00-18:00 Tuesday-Friday

9:00-17:00 Saturday

Sunday + Monday Closed

I work from a home based (fully registered, licensed and inspected) kitchen and am available for visiting by appointment only

 
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KVK: 68251300

© 2020 KMCakes

© Copyright KMcakes: Alle rechten voorbehouden. Alle ontwerpen en het uitzicht van de taarten op deze website blijven eigendom van KMcakes. Het kopiëren of hermaken van onze taart designs is niet toegestaan. Alle foto’s en teksten op deze website zijn eigendom van KMcakes.